How to Reach the Right Option
Are You a Completely New Applicant?
(You do not have an open or pending case)
- Call 1-844-640-6446
- Select 1 for English
- Select option 2
- Type in zip code, social security number, and date of birth
- Keep listening even if it indicates your information does not match our records
- Select option 3 to apply for benefits
- Medical: Select option 1
- Food: Select option 2 (best option to apply for multiple benefits)
- Cash: Select option 3
- Select option 5 for customer service
- Select option 2 for customer service
Do You Have Open or Pending Benefits and Have Questions or Changes About Your Case?
- Call 1-844-640-6446
- Select 1 for English
- Select option 2
- Type in zip code, social security number, and date of birth
- Hold while we look up your case and provide you with a benefits summary
- Select option 5
- Select option 5 (again)
- Select option 2 for customer service