Telephone prompts to navigate OHIO BENEFITS

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ARE YOU A COMPLETELY NEW APPLICANT?(You do not have an open or pending case)

• Call 1-844-640-6446
• Select 1 for English
• Select option 2
• Type in zip code, social security number, and date of birth
• Keep listening even if it indicates your information does not match our records
• Select option 3 to apply for benefits
  • Medical: Select option 1
  • Food: Select option 2 (best option to apply for multiple benefits)
  • Cash: Select option 3
• Select option 5 for customer service
  • Select option 2 for customer service

DO YOU HAVE OPEN OR PENDING BENEFITS AND HAVE QUESTIONS OR CHANGES ABOUT YOUR CASE?

• Call 1-844-640-6446
• Select 1 for English
• Select option 2
• Type in zip code, social security number, and date of birth
• Hold while we look up your case and provide you with a benefits summary
• Select option 5
• Select option 5 (again)
• Select option 2 for customer service